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By technician — click a name for month-by-month detail
Did = completed job revenue, split evenly among the techs on each job, in whatever department the job is in. Service = Service + Maintenance + Sales departments; Install = Install departments. Sold = estimates the tech sold. Turned over = sold under a Sales or Install department (work handed to install). Earned budget = service rate × service revenue did + install rate × install revenue did. Wages ÷ budget at or under 100% is on target. Shadow pay = the greater of actual wages or the earned budget, plus the turnover spiff (in the live plan the spiff pays only once the job is installed and paid). Wages are ServiceTitan timesheet pay only; spiffs and commissions paid outside ServiceTitan are not included.